Privacy Policy

We (“we,” “us,” or “our”) are committed to safeguarding your personal data and your privacy.

This Privacy Policy explains how we collect and store the information you provide on the Forte Itradex website (the “Website”).

These are the principles we uphold:

  • To be transparent about how we collect and process your personal data:

We want you to be able to make informed decisions about how your personal data is used and processed. That’s why we created this website. To achieve this, we use various methods and procedures to provide you with clear, relevant information about the use of personal data.

If we determine that you need specific details, we will share them with you at the appropriate date and time.

We are pleased to answer any questions and to provide any clarifications you may need regarding legal limitations. You can contact us via email at the following address: info@forte-itradex.com

  • Personal data will be used solely for the purposes described in this policy.

We may process Personal Data for various purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'); enhancing the site; protecting our rights and interests; facilitating the maintenance and provision of the Services; meeting regulatory and legal obligations; and conducting administrative and business activities to support the delivery and use of the Services.

We also process personal data to improve our understanding of your preferences and needs.

  • To access essential tools for safeguarding your personal data rights:

To help you exercise your rights, we have dedicated resources available. Contact us at any time to request access to your personal data and assistance. We can correct or delete it, restrict its use for specific purposes or entirely, and transfer it to you or a third party. We will make every effort to promptly fulfill your requests.

  • Safeguard your personal data:

While we cannot guarantee the absolute security of your personal data, we remain committed to continually implementing a wide range of measures and safeguards to ensure it stays protected.

Our privacy and security policy is comprehensive.

1. The Scope?

This policy outlines the personal data the company collects about natural persons, how it processes and shares that data with third parties, and the measures taken to secure processing.

This Policy concerns information that relates to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through the combination of other information that we hold or are able to access.

The Policy defines “processing” as a process involving the use or collection of personal data. This includes the management, structuring, and storage of personal data.

Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly collect, solicit, or retain information from anyone under 18 years of age, and we do not knowingly permit such individuals to use our services. If we become aware of any information about a child, we will delete it as quickly as we reasonably can.

2. What personal data do we hold about you?

When you use our services or channels, or visit our website, we collect personal data. We may ask for your personal data in certain situations. In other cases, we obtain personal data by analysing how you use our services and channels, or by receiving information about you from our third-party partners.

3. No obligation to disclose personal data to the company and the resulting consequences.

However, you are not required to provide us with personal data. In some circumstances, though, choosing not to share it may limit our ability to provide our services. This could also restrict users’ access to the website.

4. What types of personal data can we collect? When you visit our website, we may collect the following personal information:

This includes details about your online activity log, traffic data (such as IP address and the date and time of access), the language you use, software crash reports, the type of browser, and information about the device you use. The information we collect is not personal information and cannot be used to identify you.

Personal data we receive from you: Any personal data you voluntarily provide to us when you connect to a third-party online trading platform through our services.

Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. The legal basis and purposes for processing personal data

The company processes your personal data for the purposes described in this section, in accordance with the applicable legal basis.

Without a legal basis, the company cannot process your personal data. The legal grounds on which the company may process your personal data are:

  • You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information via the website so that we can transfer it to a third-party trading platform.
  • The Company or a third party may need to process data to pursue legitimate interests. This may include improving our services or defending against legal claims.
  • Processing is necessary to comply with a legal obligation.

Please contact us by email for more information about the data processing carried out to protect legitimate interests.

Below is a list of the purposes and legal bases for which we may use the information you provide to us. Personal data.

Scope
Legal basis

To share your personal information with third parties at your request to gain access to digital trading

If you request it, we may ask for personal data from you to forward to third-party companies.

You have consented to the processing of your personal data for one or more purposes.

To respond to your requests, questions, or concerns, we collect necessary personal data so we can assist you with any inquiries regarding our services.

Processing is necessary for the company’s legitimate interests or those of a third party.

To comply with any legal, administrative, or judicial obligations, personal data is processed to meet legal requirements.

Processing is required to comply with legal obligations.

To Enhance Our Services We may use Personal Data to enhance Our Services. This includes, among other things, any crash or malfunction reports that we collect in relation to the Services.

Processing is necessary to pursue the company's legitimate interests or those of a third party.

To Prevent Fraud and Misuse of Our Services

Personal data are processed where necessary for the legitimate interests of the company or a third party.

To execute and manage activities aligned with our service requirements, including back-office functions, business development, strategic decision-making, and governance and oversight mechanisms, among others.

Processing is necessary for the legitimate interests of the company or a third party.

To support decision-making on a range of issues, we use a variety of analytical methods, including statistical techniques.

Processing is necessary to pursue the company’s legitimate interests or those of a third party.

To protect our assets, rights, and interests, as well as those of third parties, we may process personal data to establish, exercise, or defend legal claims. Such processing is carried out to safeguard our rights, interests, and assets, or those of third parties, and is conducted in accordance with all applicable laws, regulations, and agreements, as well as any relevant terms, conditions, or policies.

Processing is necessary to pursue the legitimate interests of the company or a third party.

6. Transfer of Personal Data to Third Parties

The company may also share personal data with third-party service providers, such as hosting and storage partners, for IP address processing and user experience analytics.

You may also ask us to share specific personal data about you with third-party trading platforms. In such cases, we will transmit the personal data you have provided to the relevant third-party platforms. Their use of your personal data is governed by their privacy policies. Your personal data may be shared with multiple trading platforms.

The Company may share personal data with affiliated entities or business partners. This can provide the resources needed to enhance and improve the products and services it offers to customers.

In order to safeguard the rights of third parties or assets, the Company may disclose personal data to relevant regulatory, local, or other official authorities when necessary.

We may also share your personal data with potential investors, buyers, or lenders to the company or any other company in our group, if such a transaction occurs (including the transfer or sale of assets belonging to the company or any group entity), or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group.

7. Third-Party Cookies and Services

We may engage third-party services, such as advertising providers on our website and analytics companies. These providers may also use cookies or other technologies.

Cookies are small text files stored on your device whenever you visit or use this website. They collect information about your preferences and browsing behavior to enhance your experience, remember your settings, and tailor products and services to your interests. Cookies are also used for statistical and analytical purposes.

Some of the cookies we use are session cookies. They are temporarily stored on your device and expire shortly after you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They are used to help the website recognize you as a returning user and to enable you to return to the website.

Types of cookies:

We may use them based on their intended purpose:

Type of cookie

Cookies are strictly necessary

Scope

These cookies are essential for accessing the features you request and for navigating our website. They enable us to deliver the information, products, and services you have asked for.

They are necessary for your device to download and stream data. This enables you to navigate the website, use its features, and return to pages you’ve visited before.

Additional Information

Cookies collect personal information, such as your username and the date of your last login, to verify that you are signed in to the site.

They are deleted when you close your web browser (session cookies).

Type of cookie

Functionality cookies

Scope

Cookies help us recognise you each time you visit our site and remember your preferences for a more tailored experience.

Additional Information

They persist until their expiry date and remain stored even after the browser is closed.

Type of cookie

Cookies for performance

Scope

We use cookies to collect statistical information about the site’s performance and to improve it. They also allow us to conduct analysis of how our website is used.

Additional Information

Cookies store anonymous data that is not associated with any identified or identifiable natural person.

These can be deleted when you close your browser. Other cookies remain valid indefinitely.

Cookies are blocked or deleted

To disable or delete cookies, adjust your browser settings. Below are links to guide you through the process for several popular browsers

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all of the website's functions and features may not work as expected if this happens.

ONLINE TRACKING NOTICE

The Company will retain your personal data for as long as necessary to fulfill the purposes of processing described in this policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders.

We will share your information with trading platforms operated by third parties for 12 months. If you consent, we will continue to share your data for a further 12 months.

We routinely review the Personal Data we retain to ensure it is not kept longer than necessary.

9. Transfers of personal data to a third country or to an international organization

Your personal information may be transferred to other countries, meaning it may be sent to third countries (i.e., countries other than the one in which you reside), to international organizations, or to other jurisdictions. The Company takes all necessary steps to protect the personal data you provide and to ensure you can assert your rights and obtain effective legal remedies.

These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or international organisation for which the European Commission has determined that an adequate level of protection is ensured for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
  • The transfer is made under a legally binding and enforceable agreement between public authorities or bodies pursuant to Article 46(2)(a).
  • The transfer was carried out in accordance with the European Commission’s Standard Contractual Clauses adopted under Article 46(2)(c) of the GDPR. The Clauses adopted by the European Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

The Company can provide details of the security measures it uses to protect your personal data when it is transferred to third countries or international organizations. Please email info@wealthwaydigital.uk

10. Personal Data Security

We have implemented appropriate technical and organisational measures to protect personal data. These measures include preventing the accidental or unlawful destruction, loss, or alteration of personal data.

We cannot guarantee or warrant the error-free security of your personal data. We also cannot be held responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, but is not limited to, any disclosure due to transmission errors, unauthorised third-party access, or other causes beyond our control.

Where required by law or by obligations beyond our control, we may be required to disclose your personal data to third parties, including public authorities. In these circumstances, we cannot control the security measures those third parties apply to your personal data.

No method of transmitting personal data over the internet is completely secure. The Company cannot guarantee the security of personal data you send to us online.

11. Hyperlinks to websites operated by third parties

Links to third-party websites and applications are provided on the website. These websites and apps are not under the company’s supervision. We are not responsible for the collection or processing of personal data by these websites or apps. This Policy does not apply to actions carried out through such sites or apps.

When visiting any third-party websites or apps, we recommend that you read their privacy policies before deciding to access or use their services. We also suggest that you provide any personal data to them directly.

12. Changes to this Policy

This Policy may be updated at any time. If we make changes, we will notify you by posting the updated Policy on our website. Additionally, for any significant updates, we will endeavor to inform you through the methods we deem appropriate and will publish a notice on our website. Unless expressly stated otherwise, all amendments take effect upon publication of the revised Policy.

13. Your rights in relation to your personal information

You have the right to ask us to verify the accuracy of the personal data collected about you, to rectify any inaccuracies, and to delete any personal data we do not require. You may also limit the scope or types of processing applied to your personal information.

If you are an EEA resident, please refer to this page:

These rights are available to you with respect to the information you provide concerning your personal data. You may request to exercise your rights by sending an email to the address listed below.

Access rights

The Company can confirm whether personal data concerning you are being processed. If so, you can access your personal data.

The Company will provide an electronic copy of the personal data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically upon request

The right to access personal data must not infringe upon the rights and freedoms of others. If a request could adversely affect another individual's rights or freedoms, the company may decline to comply with the request or limit the extent to which it can be fulfilled.

Right to rectification

The Company may rectify inaccurate personal data. You have the right to request that any incomplete personal data concerning you be corrected, taking into account the purpose of processing.

Right to Erasure

The following reasons apply: (a) Personal data are no longer needed for the purposes for which they were collected or processed; (b) You withdraw your consent and there is no other legal basis for processing; (c) You object at any time, for reasons specific to your situation, to processing based on legitimate interests pursued by us or by a third party; (e) Personal data have been processed unlawfully; or (f) Personal data must be erased to comply with the company’s legal obligations.

This right does not apply where the processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company restrict the processing of your personal data.

If you request that processing of your personal data be restricted, it may only be retained or processed with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State, as permitted under applicable law.

Right to Data Portability

If processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the legal right to access and review the personal data you have provided to the company.

You have the right to request that your personal data be transferred directly from the company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability must not infringe the rights or freedoms of others.

Right to challenge

You have the right to object at any time to any processing of your personal data based on legitimate interests pursued by the company or a third party. This includes, but is not limited to, profiling based solely on those legitimate interests. If we can demonstrate compelling legitimate grounds for processing that override your rights, freedoms, and interests, or if the processing is necessary for the establishment, exercise, or defence of legal claims, we may continue the processing.

Regarding direct marketing, you have the right to object at any time to the processing of your personal data.

Right to decline consent

You may withdraw your consent to our processing of your personal data at any time. This will not affect the lawfulness of any processing that relied on your consent before its withdrawal.

You have the right to file a complaint with your competent supervisory authority.

You may lodge an appeal with the supervisory authority established by any Member State to protect individuals' fundamental rights regarding the processing of personal data within the European Union.

European Union and Member States’ laws may limit your rights regarding your personal data, as described in Section 13.

We will provide the requested information in line with your rights under section 13 of this agreement within one month of receiving your request. If necessary, this period may be extended to up to two months, depending on the nature of the request and the volume of requests. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

As long as it does not conflict with the provisions of section 13 of the law, the information you request pursuant to your rights under section 13 will be provided free of charge. If a request is unfounded or excessive, particularly if repeated, we may charge a reasonable fee to cover administrative costs for providing the information or communicating the action taken. We may also decide not to act.

If we have any doubts about the identity of the person who submitted your request or the individual making the request, the company might ask for further information.